Floify experienced a notice incident on June 24, 2025 affecting System, lasting 2h 16m. The incident has been resolved; the full update timeline is below.
Affected components
System
Update timeline
- investigating Jun 24, 2025, 02:31 PM UTC
We are investigating reports of connectivity issues with the Encompass LOS integration.
- identified Jun 24, 2025, 02:44 PM UTC
We will be taking the application offline temporarily to resolve this issue.
- monitoring Jun 24, 2025, 03:04 PM UTC
A fix has been implemented and tasks are automatically being restarted, and the Encompass integration is now restored. We have a backlog of tasks that are rerunning, and the any loan files, document pushes, and other Encompass-related tasks are running currently to push over to the LOS. We are monitoring the system and the backlogged tasks in the queue.
- resolved Jun 24, 2025, 04:48 PM UTC
This issue has been resolved.