Floify incident

Encompass Adaptor Degraded Performance

Minor Resolved View vendor source →

Floify experienced a minor incident on July 1, 2025 affecting System, lasting 27m. The incident has been resolved; the full update timeline is below.

Started
Jul 01, 2025, 11:31 PM UTC
Resolved
Jul 01, 2025, 11:58 PM UTC
Duration
27m
Detected by Pingoru
Jul 01, 2025, 11:31 PM UTC

Affected components

System

Update timeline

  1. identified Jul 01, 2025, 11:31 PM UTC

    We have identified an issue of degraded performance with some Encompass Adaptors and are working to get them back up and running

  2. resolved Jul 01, 2025, 11:58 PM UTC

    We have implemented a fix and the encompass integration has resumed full working order. Disclosures documents are resuming their workflows and stalled tasks are picking up automatically. This issue has been resolved.