Floify experienced a minor incident on September 29, 2025 affecting System, lasting 4h 39m. The incident has been resolved; the full update timeline is below.
Affected components
Update timeline
- monitoring Sep 29, 2025, 04:26 PM UTC
We are currently experiencing a partial outage with our SMS provider, Twilio, which is impacting text message delivery across certain mobile networks, including T-Mobile. Some text messages (including notifications and access codes) may fail to send or be delayed. Our team is actively monitoring Twilio’s status and will provide updates as more information becomes available. If you are having issues receiving the code for Multi-Factor Authentication (MFA), you may need to wait longer than normal. If the code does not deliver, request an MFA reset through your standard channel. Thank you for your patience while we work with Twilio to resolve this issue.
- monitoring Sep 29, 2025, 06:13 PM UTC
We received report that this is potentially resolved, but that Twilio is monitoring for recurrence of issue.
- resolved Sep 29, 2025, 09:06 PM UTC
This issue is resolved