FlippingBook Outage History

The issue has been identified and a fix is being implemented.

There is a confirmed problem with the using FlippingBook Online accounts. This can result in being unable to log in or using the account when you are logged in. Our engineers are working on a solution. This is a top-priority issue for us and will keep you informed about any progress.

We are continuing to work on a fix for this issue.

We are experiencing issues with all purchases (new purchases and upgrades) due to an upstream error with Cloudflare. Making a new purchase results in an error message. Upgrades in the account page give no visible error, but no upgrades are made. We advise you not to attempt any purchases until this is resolved.

We see that errors occur intermittently. Some orders are processed, but others result in an error. We still advise you to wait until the next update (in about 15 minutes) before placing a new order.

The situation is still unstable, with the checkout working correctly for the majority of cases, but occasional errors still occur. There are no adverse effects from trying other than having to retry if you encounter an error.

Cloudflare allegedly has found the reason. We are waiting for a fix. Unfortunately, in the meantime, the success rate for the checkout has deteriorated again.

There is a confirmed problem with statistics in the FlippingBook Online accounts. When requesting stats, you may receive them with delays or receive error messages. This issue is related to an outage on Amazon AWS.

There is a confirmed problem with the conversion process from PDFs to flipbooks, caused by Amazon's AWS global outage. This can result in the conversion process taking longer than usual, not finishing at all, or failing with error messages. This is a top-priority issue for us and will keep you informed about any progress. We advise you do NOT launch additional conversion tasks as this will only create additional flipbooks when everything is processed.

Conversion progress remains very slow as Amazon throttled the number of resources we can use severly. If you have started a conversion job, then we advise you not to cancel and start a new job. This will put you back at the back of the queue.

We continue to have limited converion capability and advise you to only upload the PDFs that you urgently need to convert and then be patient and don't cancel them. Average queueing time is currently about 45 minutes

At this moment, we can't assist you through live chat. We will be happy to help you through our other channels mentioned at https://flippingbook.com/contacts. We expect to be able to help you over chat again by Tuesday, Sep 9, at the latest.

We are continuing to work on a fix for this issue.

We've noticed that FlippingBook Cloud-hosted flipbooks are not opening at the moment. Our team is already working on fixing the issue and restoring the availability of the content.

We are continuing to work on a fix for this issue.

There is a confirmed problem with out FlippingBook Online infrastructure, affecting accounts and flipbooks. All hands are on deck for this critical issue and we'll keep you updated on any progress soon.

We are continuing to work on a fix for this issue.

The issue has been identified and a fix is being implemented.

There is a confirmed problem with reading flipbooks. When readers open a link to a flipbook, they either see only the preloader, an empty page, or an error message. This is the core service that we offer and is a critical priority issue for us. Everyone involved in FlippingBook is on red alert to solve this ASAP. Updates follow as soon as available.