FlippingBook incident

The chat option is unavailable at the moment

Minor Resolved View vendor source →

FlippingBook experienced a minor incident on January 9, 2026 affecting Sales & Support customer contact systems, lasting 56m. The incident has been resolved; the full update timeline is below.

Started
Jan 09, 2026, 10:58 AM UTC
Resolved
Jan 09, 2026, 11:54 AM UTC
Duration
56m
Detected by Pingoru
Jan 09, 2026, 10:58 AM UTC

Affected components

Sales & Support customer contact systems

Update timeline

  1. investigating Jan 09, 2026, 10:58 AM UTC

    We are currently not able to address the messages sent through our website chat due to the outage on our chat service provider's end. If you have a question or an issue to report, you can reach out to our Sales and Support teams using our phone lines or a website form, both available on the page https://flippingbook.com/contacts.

  2. resolved Jan 09, 2026, 11:54 AM UTC

    The chat function is available again