FlippingBook Outage History

FlippingBook had 9 outages in the last 2 years totaling 12h 49m of downtime — averaging 0.4 incidents per month.

There were 9 FlippingBook outages since October 20, 2025 totaling 12h 49m of downtime. Each is summarised below — incident details, duration, and resolution information.

Source: https://status.flippingbook.com

Major September 30, 2026

We're investigating an issue with FlippingBook Online accounts

Detected by Pingoru: Sep 30, 2026, 04:38 AM UTC
Resolved: Sep 30, 2026, 04:45 AM UTC
Duration: 6m

Affected: Account

Timeline · 4 updates

investigating Sep 30, 2026, 04:38 AM UTC

We are seeing reports that clients cannot enter their FlippingBook Online accounts or encounter problems after they have logged in. We are currently investigating this issue. We understand that this is very inconvenient and this is a top-priority issue for us and will keep you informed about any progress
identified Sep 30, 2026, 04:42 AM UTC

There is a confirmed problem with the using FlippingBook Online accounts. This can result in being unable to log in or using the account when you are logged in. Our engineers are working on a solution. This is a top-priority issue for us and will keep you informed about any progress.
monitoring Sep 30, 2026, 04:44 AM UTC

We see fewer problems with using FBO accounts. If you encountered any issues, then you can try again. If you are still encountering any problems, then please log out of your account and/or close your browser and then log in again. For now we keep monitoring the situation.
resolved Sep 30, 2026, 04:45 AM UTC

The problem with using FlippingBook Online accounts has been resolved. If you are still encountering any problems, then please log out of your account, restart your browser, and then log in again. If you still encounter any problems then please contact our support team ([email protected]).

Read the full incident report →

Critical July 23, 2026

Unstable performance of account pages

Detected by Pingoru: Jul 23, 2026, 02:37 PM UTC
Resolved: Jul 23, 2026, 02:43 PM UTC
Duration: 6m

Affected: FlippingBook Publisher Cloud (cld.bz)AccountPayments

Timeline · 6 updates

investigating Jul 23, 2026, 02:37 PM UTC

We are getting the reports that the account pages for FlippingBook Online and FlippingBook Publisher Cloud are not loading consistently at the moment. Our team is already looking into the issue.
investigating Jul 23, 2026, 02:39 PM UTC

We are continuing to investigate this issue.
identified Jul 23, 2026, 02:39 PM UTC

The issue has been identified and a fix is being implemented.
monitoring Jul 23, 2026, 02:40 PM UTC

A fix has been implemented and we are monitoring the results.
monitoring Jul 23, 2026, 02:43 PM UTC

We are continuing to monitor for any further issues.
resolved Jul 23, 2026, 02:43 PM UTC

This incident has been resolved.

Read the full incident report →

Notice April 24, 2026

We're investigating an issue with converting PDFs to flipbooks

Detected by Pingoru: Apr 24, 2026, 07:03 PM UTC
Resolved: Apr 24, 2026, 07:20 PM UTC
Duration: 17m

Affected: Flipbooks conversion

Timeline · 3 updates

investigating Apr 24, 2026, 07:03 PM UTC

We are seeing reports that the conversion process from PDFs to flipbooks takes longer than usual, doesn't finish at all, or fails with error messages. We are currently investigating this issue. We understand that this is very inconvenient and this is a top-priority issue for us and will keep you informed about any progress
monitoring Apr 24, 2026, 07:17 PM UTC

A fix has been implemented and we are monitoring the results.
resolved Apr 24, 2026, 07:20 PM UTC

The problems with the conversion process have been resolved. If you are still encountering any problems, then please log out of your account and then log in again. If you still encounter any problems then please contact our support team ([email protected]).

Read the full incident report →

Critical March 17, 2026

We are experiencing problems with using FlippingBook Online accounts

Detected by Pingoru: Mar 17, 2026, 06:43 PM UTC
Resolved: Mar 17, 2026, 06:56 PM UTC
Duration: 12m

Affected: Flipbooks conversionAccount

Timeline · 4 updates

identified Mar 17, 2026, 06:43 PM UTC

There is a confirmed problem with the using FlippingBook Online accounts. This can result in being unable to log in or using the account when you are logged in. Our engineers are working on a solution. This is a top-priority issue for us and will keep you informed about any progress.
identified Mar 17, 2026, 06:44 PM UTC

We are continuing to work on a fix for this issue.
monitoring Mar 17, 2026, 06:48 PM UTC

A fix has been implemented and we are monitoring the results.
resolved Mar 17, 2026, 06:56 PM UTC

This incident has been resolved.

Read the full incident report →

Critical March 12, 2026

Issue affecting FlippingBook Publisher logins

Detected by Pingoru: Mar 12, 2026, 10:29 PM UTC
Resolved: Mar 13, 2026, 01:41 AM UTC
Duration: 3h 11m

Affected: Log in

Timeline · 4 updates

investigating Mar 12, 2026, 10:29 PM UTC

We’re currently experiencing an issue affecting FlippingBook Publisher logins, and it may not be possible to sign in right now. Our team is already investigating.
investigating Mar 12, 2026, 11:41 PM UTC

A fix has now been implemented. We’re monitoring the system to ensure everything is working as expected.
monitoring Mar 13, 2026, 01:37 AM UTC

A fix has been implemented and we are monitoring the results.
resolved Mar 13, 2026, 01:41 AM UTC

This incident has been resolved.

Read the full incident report →

Minor January 9, 2026

The chat option is unavailable at the moment

Detected by Pingoru: Jan 09, 2026, 10:58 AM UTC
Resolved: Jan 09, 2026, 11:54 AM UTC
Duration: 56m

Affected: Sales & Support customer contact systems

Timeline · 2 updates

investigating Jan 09, 2026, 10:58 AM UTC

We are currently not able to address the messages sent through our website chat due to the outage on our chat service provider's end. If you have a question or an issue to report, you can reach out to our Sales and Support teams using our phone lines or a website form, both available on the page https://flippingbook.com/contacts.
resolved Jan 09, 2026, 11:54 AM UTC

The chat function is available again

Read the full incident report →

Critical November 18, 2025

We are experiencing problems with purchases

Detected by Pingoru: Nov 18, 2025, 12:13 PM UTC
Resolved: Nov 18, 2025, 02:46 PM UTC
Duration: 2h 32m

Affected: Payments

Timeline · 5 updates

identified Nov 18, 2025, 12:13 PM UTC

We are experiencing issues with all purchases (new purchases and upgrades) due to an upstream error with Cloudflare. Making a new purchase results in an error message. Upgrades in the account page give no visible error, but no upgrades are made. We advise you not to attempt any purchases until this is resolved.
identified Nov 18, 2025, 12:33 PM UTC

We see that errors occur intermittently. Some orders are processed, but others result in an error. We still advise you to wait until the next update (in about 15 minutes) before placing a new order.
identified Nov 18, 2025, 12:55 PM UTC

The situation is still unstable, with the checkout working correctly for the majority of cases, but occasional errors still occur. There are no adverse effects from trying other than having to retry if you encounter an error.
identified Nov 18, 2025, 01:54 PM UTC

Cloudflare allegedly has found the reason. We are waiting for a fix. Unfortunately, in the meantime, the success rate for the checkout has deteriorated again.
resolved Nov 18, 2025, 02:46 PM UTC

Cloudflare reported that they have deployed a fix that they believe addresses this issue. You should be able to make payments normally again. If you still encounter any issues, please write to [email protected] or contact us in chat.

Read the full incident report →

Major October 20, 2025

We are experiencing problems with Statistics

Detected by Pingoru: Oct 20, 2025, 05:10 PM UTC
Resolved: Oct 20, 2025, 07:41 PM UTC
Duration: 2h 30m

Affected: Stats

Timeline · 2 updates

identified Oct 20, 2025, 05:10 PM UTC

There is a confirmed problem with statistics in the FlippingBook Online accounts. When requesting stats, you may receive them with delays or receive error messages. This issue is related to an outage on Amazon AWS.
resolved Oct 20, 2025, 07:41 PM UTC

This incident has been resolved.

Read the full incident report →

Major October 20, 2025

We are experiencing problems with PDF conversions

Detected by Pingoru: Oct 20, 2025, 04:43 PM UTC
Resolved: Oct 20, 2025, 07:38 PM UTC
Duration: 2h 55m

Affected: Flipbooks conversion

Timeline · 5 updates

identified Oct 20, 2025, 04:43 PM UTC

There is a confirmed problem with the conversion process from PDFs to flipbooks, caused by Amazon's AWS global outage. This can result in the conversion process taking longer than usual, not finishing at all, or failing with error messages. This is a top-priority issue for us and will keep you informed about any progress. We advise you do NOT launch additional conversion tasks as this will only create additional flipbooks when everything is processed.
identified Oct 20, 2025, 05:31 PM UTC

Conversion progress remains very slow as Amazon throttled the number of resources we can use severly. If you have started a conversion job, then we advise you not to cancel and start a new job. This will put you back at the back of the queue.
identified Oct 20, 2025, 06:04 PM UTC

We continue to have limited converion capability and advise you to only upload the PDFs that you urgently need to convert and then be patient and don't cancel them. Average queueing time is currently about 45 minutes
monitoring Oct 20, 2025, 07:24 PM UTC

Service is resuming and we see the backlog in conversion tasks is now dropping
resolved Oct 20, 2025, 07:38 PM UTC

This incident has been resolved.

Read the full incident report →