Flexera incident

Flexera One - IT Visibility - US - Delayed Inventory Data Updates

Major Ongoing View vendor source →

Flexera is currently experiencing a major incident affecting IT Visibility US, which began 3h ago. The vendor's full update timeline is below.

Started
May 15, 2026, 05:11 PM UTC
Resolved
Ongoing
Duration
● 2h 29m
Detected by Pingoru
May 15, 2026, 05:11 PM UTC

Affected components

IT Visibility US

Update timeline

  1. investigating May 15, 2026, 05:11 PM UTC

    Incident Description: We are investigating reports of delayed updates for IT Visibility inventory data in the North America region. Some customers may observe recent inventory import activity showing a timeout status or delays in updated data becoming available within the application. Priority: P2 Restoration Activity: Our technical teams are actively reviewing the reported behavior to confirm the current scope of impact and validate customer-facing data availability. We are continuing to monitor the situation closely and will provide further updates as the investigation progresses.

  2. investigating May 15, 2026, 06:44 PM UTC

    Our technical teams are actively reviewing the import processing workflow to identify where the reported timeout behavior is occurring and determine the appropriate remediation path. We are continuing to monitor the environment and will provide another update as the investigation progresses.