Flexera incident
Flexera- Spot- US east- 1- Service Degradation (Instance Launch Failures)
Flexera is currently experiencing a major incident affecting Spot UI and Spot API and 1 more component, which began 1d ago. The vendor's full update timeline is below.
Affected components
Update timeline
- identified May 08, 2026, 03:00 AM UTC
Incident Description: We are currently investigating multiple issues impacting SPOT services. Customers may experience database connectivity issues and reduced request handling capacity. Initial findings indicate that the issue is related to an ongoing disruption within our cloud service provider, specifically in the us-east-1 region. As a result, customers may face difficulties launching instances, resulting in degraded service performance. Priority: P2 Restoration Activity: Our technical teams are actively engaged and are working with the service provider to monitor the ongoing regional issue. We are assessing the impact on dependent services, including database connectivity and request processing, while identifying potential mitigation options. Further updates will be provided as more information becomes available and as service stability improves.
- monitoring May 08, 2026, 06:11 AM UTC
Our teams have implemented mitigation measures to address the impact from the external service disruption, and services have now been restored. We are actively monitoring the platform to ensure continued stability and will provide further updates as more information becomes available.
- monitoring May 08, 2026, 08:25 AM UTC
Some customers may experience residual issues following the recent fix. Our technical teams are actively working to address these and ensure full service stability. We will provide further updates as more information becomes available.
- monitoring May 08, 2026, 07:39 PM UTC
Our technical teams have taken measures to address the earlier service impact, and Spot services have remained stable for the last several hours. We have not observed any recurrence of customer-facing impact, and instance provisioning behavior continues to operate as expected. We are continuing to monitor the environment and the service provider’s updates closely. The incident will remain in monitoring for the next few hours, with closure to follow once this additional monitoring period is complete.