Fivetran incident

Fivetran: Mutliple Amazon Ads connection syncs are faling with 'operationTimestamp' NullPointerException

Minor Resolved View vendor source →

Fivetran experienced a minor incident on May 18, 2026 affecting Amazon Ads, lasting 1h 33m. The incident has been resolved; the full update timeline is below.

Started
May 18, 2026, 07:05 AM UTC
Resolved
May 18, 2026, 08:38 AM UTC
Duration
1h 33m
Detected by Pingoru
May 18, 2026, 07:05 AM UTC

Affected components

Amazon Ads

Update timeline

  1. identified May 18, 2026, 07:05 AM UTC

    The issue has been identified and we are working to resolve it.

  2. identified May 18, 2026, 07:45 AM UTC

    We are continuing to work on a fix for this issue.

  3. resolved May 18, 2026, 08:38 AM UTC

    This incident has been resolved. We have observed that success rates are returning to normal levels, and affected connections are syncing successfully. Incident Summary Description: We identified an issue with Amazon Ads connections that caused syncs to fail with a 'operationTimestamp' NullPointerException. Timeline: This issue began on 18-05-2026 04:49 AM UTC and was resolved on 18-05-2026 08:08 AM UTC. Cause: A recent change related to Operations Consolidation introduced a regression, causing a null pointer exception and resulting in sync failures for affected Amazon Ads connectors. Resolution: We reverted the change that was causing the issue, after which syncs started succeeding.