Fivetran incident

Multiple Customer.io connections are failing with 5xx error

Fivetran is currently experiencing a minor incident affecting General Services, which began 2h ago. The vendor's full update timeline is below.

Started
Jun 14, 2026, 01:10 AM UTC
Resolved
Ongoing
Duration
● 1h 44m
Detected by Pingoru
Jun 14, 2026, 01:10 AM UTC

Affected components

General Services

Update timeline

  1. identified Jun 14, 2026, 01:10 AM UTC

    The issue has been identified and we are working to resolve it.

  2. identified Jun 14, 2026, 01:55 AM UTC

    We identified that multiple REST API requests are failing with 502 Bad Gateway errors returned by the source API. We have reached out to the source regarding this. Next Expected Update: 1 hour