Fivetran incident

Fivetran: Multiple Hybrid Deployment Connections are failing

Fivetran is currently experiencing a minor incident affecting General Services, which began 2h ago. The vendor's full update timeline is below.

Started
Jun 17, 2026, 12:40 PM UTC
Resolved
Ongoing
Duration
● 2h 13m
Detected by Pingoru
Jun 17, 2026, 12:40 PM UTC

Affected components

General Services

Update timeline

  1. identified Jun 17, 2026, 12:40 PM UTC

    We have identified an issue where Hybrid Deployment Connections are failing with a "Failed to generate data key for HD encryption context" or "Failed to receive message length" exception. We are currently investigating in more detail. Next Expected Update:

  2. identified Jun 17, 2026, 01:33 PM UTC

    We have identified that this issue was caused by a recent change, and we are currently working on a HotFix. Next Expected Update: 1 hour