Fiskaly incident

SIGN DE outage

Notice Resolved View vendor source →

Fiskaly experienced a notice incident on July 18, 2025 affecting SIGN DE, lasting 2h 34m. The incident has been resolved; the full update timeline is below.

Started
Jul 18, 2025, 08:47 AM UTC
Resolved
Jul 18, 2025, 11:22 AM UTC
Duration
2h 34m
Detected by Pingoru
Jul 18, 2025, 08:47 AM UTC

Affected components

SIGN DE

Update timeline

  1. investigating Jul 18, 2025, 08:11 AM UTC

    Since 9:55 CEST we are observing problems with our backend services that have resulted in a widespread outage of all SIGN DE v2 services. The team is investigating the issue.

  2. investigating Jul 18, 2025, 08:17 AM UTC

    We are continuing to investigate this issue.

  3. investigating Jul 18, 2025, 08:47 AM UTC

    The team has determined the root cause and is addressing the issue. Signing activity is recovering since 10:35.

  4. investigating Jul 18, 2025, 08:57 AM UTC

    SIGN DE v2 is fully operational again since 10:48 CEST. The team is monitoring the system for any after-effects.

  5. resolved Jul 18, 2025, 11:22 AM UTC

    This incident has been resolved.