Fiskaly incident

SIGN IT – Degraded performance of transmission to Italian AdE Web Portal

Minor Resolved View vendor source →

Fiskaly experienced a minor incident on August 22, 2025 affecting SIGN IT, lasting 3h 26m. The incident has been resolved; the full update timeline is below.

Started
Aug 22, 2025, 08:05 AM UTC
Resolved
Aug 22, 2025, 11:32 AM UTC
Duration
3h 26m
Detected by Pingoru
Aug 22, 2025, 08:05 AM UTC

Affected components

SIGN IT

Update timeline

  1. investigating Aug 22, 2025, 08:05 AM UTC

    Due to a detected degraded performance of the Italian Revenue Agency in the “Fatture e Corrispettivi” website, we currently see disruptions in the transmission of receipts from SIGN IT to the Web Portal. Investigation is ongoing. We apologize for any inconvenience this may cause. Starting time: 2025-08-22 00:01 AM

  2. monitoring Aug 22, 2025, 09:32 AM UTC

    We have identified and resolved the root cause of the recent disruptions in receipt transmissions from SIGN IT to the Italian Revenue Agency's "Fatture e Corrispettivi" Web Portal. We are currently monitoring the situation to ensure continued stability.

  3. resolved Aug 22, 2025, 11:32 AM UTC

    After close monitoring, we can confirm that no new disruptions have been detected in the transmission from SIGN IT to the Italian Revenue Agency's "Fatture e Corrispettivi" Web Portal. The connection is now stable. We apologize for any inconvenience this may have caused.