Fiskaly incident

SIGN DE - Outdated version information of certain TSS instances

Notice Resolved View vendor source →

Fiskaly experienced a notice incident on October 26, 2025 affecting SIGN DE, lasting 14h 56m. The incident has been resolved; the full update timeline is below.

Started
Oct 26, 2025, 06:15 PM UTC
Resolved
Oct 27, 2025, 09:11 AM UTC
Duration
14h 56m
Detected by Pingoru
Oct 26, 2025, 06:15 PM UTC

Affected components

SIGN DE

Update timeline

  1. investigating Oct 26, 2025, 06:15 PM UTC

    Following the completion of today's TSS update, we detected an unexpected behavior affecting a subset of TSS instances. The listTss and retrieveTss endpoints, as well as exports are currently returning outdated version information. Signing transactions is not affected. We are currently analyzing this behavior in order to determine the root cause and implement a fix. We apologize for the inconvenience.

  2. monitoring Oct 26, 2025, 06:59 PM UTC

    The root cause of the issue has been identified and resolved. All version data is now returned accurately. We are closely monitoring system performance to ensure stability and confirm that all services are operating as expected.

  3. resolved Oct 27, 2025, 09:11 AM UTC

    After comprehensive monitoring, we confirm that the incident has been resolved and all services are operating as expected.