Fiskaly incident

SIGN DE v2 - Degraded performance of TEST environment

Minor Resolved View vendor source →

Fiskaly experienced a minor incident on October 9, 2026 affecting SIGN DE, lasting 17m. The incident has been resolved; the full update timeline is below.

Started
Oct 09, 2026, 03:23 PM UTC
Resolved
Oct 09, 2026, 03:41 PM UTC
Duration
17m
Detected by Pingoru
Oct 09, 2026, 03:23 PM UTC

Affected components

SIGN DE

Update timeline

  1. investigating Oct 09, 2026, 03:23 PM UTC

    Since 14:14 CEST (12:14 UTC), we are seeing an elevated rate of 500 errors for signing requests on TEST TSSs. The cause has been identified and our team is working on restoring normal service. We will provide updates shortly. This issue only affects the TEST environment. The LIVE environment and live signing operations are not affected.

  2. resolved Oct 09, 2026, 03:41 PM UTC

    The incident has been resolved and the TEST environment has returned to regular functioning. Affected TEST TSSs might be broken and can no longer be used for testing. Please create a new TEST TSS. LIVE resources remain unaffected.