Fiskaly incident
SIGN IT – Italian AdE Web Portal temporarily unavailable
Fiskaly experienced a minor incident on September 3, 2026 affecting SIGN IT, lasting 1h 28m. The incident has been resolved; the full update timeline is below.
Affected components
Update timeline
- investigating Sep 03, 2026, 11:06 AM UTC
We are currently experiencing disruptions affecting the transmission of receipts from SIGN IT to the "Fatture e Corrispettivi" Web Portal. Our team is actively investigating the root cause. We apologize for any inconvenience and will provide updates as soon as more information becomes available.
- monitoring Sep 03, 2026, 11:33 AM UTC
We are now observing traffic flowing through again, since 13:11 CEST (11:11 UTC). The disruption was caused by downtime on the AdE's "Fatture e Corrispettivi" portal, which appears to have been resolved on their end. We will continue to monitor the situation closely.
- resolved Sep 03, 2026, 12:34 PM UTC
Today, 03.09.2026, the AdE portal returned a temporary error between 12:43 CEST (10:43 UTC) and 13:12 CEST (11:11 UTC), affecting the transmission of receipts from SIGN IT to the "Fatture e Corrispettivi" web portal. The issue has been resolved on their side, and the service is now operating normally. Thank you for your understanding. You may resend the affected records using a new idempotency key. For more details on handling errors, please refer to this FAQ: https://support.fiskaly.com/hc/en-001/articles/26104165291932-SIGN-IT-Error-Handling-Guide