Firetext experienced a notice incident on June 26, 2026 affecting API and Application and 1 more component, lasting 22h 41m. The incident has been resolved; the full update timeline is below.
Affected components
APIApplicationOutbound SMSInbound SMSURL ShortenerWebsite
Update timeline
- investigating Jun 26, 2026, 10:50 AM UTC
We are currently investigating connectivity issues to our web application and API.
- identified Jun 26, 2026, 01:36 PM UTC
We have identified the ongoing issue and our team is working with our hosting providers to get the problem rectified.
- monitoring Jun 26, 2026, 03:19 PM UTC
The team has applied mitigations to the affected systems, restoring services. We can see that services are currently functioning as expected and will continue to monitor the situation.
- resolved Jun 27, 2026, 09:31 AM UTC
This incident has been resolved as of 26/06/26 22:30