Firetext incident
Microsoft 365 Alert – Service Degradation – Exchange Online
Firetext experienced a notice incident on October 11, 2023 affecting API and Application and 1 more component, lasting —. The incident has been resolved; the full update timeline is below.
Affected components
Update timeline
- identified Oct 11, 2023, 03:45 PM UTC
Some users experience delays receiving external email messages within Exchange Online. Although this isn't affecting FireText services, some end recipients, may not be getting emails (if using Microsoft Exchange services) such as SMS forwards or notifications. This is informational only to assist.
- resolved Oct 11, 2023, 06:30 PM UTC
From Microsoft Status Page: We’ve completed our deployment of the change, which was a targeted reversion of the code issue causing impact. Users should now be experiencing mitigation, though some residual delays may still occur over the next hour as the change completes. This quick update is designed to give the latest information on this issue.