Firetext experienced a minor incident on October 19, 2023 affecting Outbound SMS, lasting 3h 28m. The incident has been resolved; the full update timeline is below.
Affected components
Outbound SMS
Update timeline
- investigating Oct 19, 2023, 08:55 AM UTC
We're currently aware of a Delivery issue for Vodafone recipients. After submission towards Vodafone a small number of messages failed to be delivered. Although, this short incident appears to be resolved for traffic already, we're investigating a small batch of messages sent at this time.
- identified Oct 19, 2023, 09:10 AM UTC
The issue has been identified and a fix is being implemented.
- monitoring Oct 19, 2023, 10:57 AM UTC
A fix has been implemented and we are monitoring the results.
- resolved Oct 19, 2023, 12:24 PM UTC
This incident has been resolved.