Firetext incident

Vodafone Delivery Receipts

Notice Resolved View vendor source →

Firetext experienced a notice incident on November 10, 2023 affecting Outbound SMS, lasting 3h 12m. The incident has been resolved; the full update timeline is below.

Started
Nov 10, 2023, 09:24 AM UTC
Resolved
Nov 10, 2023, 12:37 PM UTC
Duration
3h 12m
Detected by Pingoru
Nov 10, 2023, 09:24 AM UTC

Affected components

Outbound SMS

Update timeline

  1. investigating Nov 10, 2023, 09:24 AM UTC

    Vodafone has confirmed a degradation on their end regarding Delivery Receipt delays.

  2. identified Nov 10, 2023, 09:25 AM UTC

    The issue has been identified and a fix is being implemented.

  3. monitoring Nov 10, 2023, 10:00 AM UTC

    A fix has been implemented and we are monitoring the results.

  4. resolved Nov 10, 2023, 12:37 PM UTC

    This incident has been resolved.