Firetext incident

Marketing Webpage Intermittent Issues

Minor Resolved View vendor source →

Firetext experienced a minor incident on December 10, 2020 affecting Website, lasting 59m. The incident has been resolved; the full update timeline is below.

Started
Dec 10, 2020, 03:13 AM UTC
Resolved
Dec 10, 2020, 04:12 AM UTC
Duration
59m
Detected by Pingoru
Dec 10, 2020, 03:13 AM UTC

Affected components

Website

Update timeline

  1. identified Dec 10, 2020, 03:13 AM UTC

    Our marketing webpage is currently having intermittent issues with an upstream provider. However, the API, APP and SMS inbound and outbound are all unaffected. The Web Control Panel can still be accessed via https://app.firetext.co.uk

  2. resolved Dec 10, 2020, 04:12 AM UTC

    This incident has been resolved.