Firetext incident

Delivery Report Degradation

Notice Resolved View vendor source →

Firetext experienced a notice incident on May 26, 2024 affecting API and Application and 1 more component, lasting 31m. The incident has been resolved; the full update timeline is below.

Started
May 26, 2024, 06:44 AM UTC
Resolved
May 26, 2024, 07:16 AM UTC
Duration
31m
Detected by Pingoru
May 26, 2024, 06:44 AM UTC

Affected components

APIApplicationOutbound SMS

Update timeline

  1. investigating May 26, 2024, 06:44 AM UTC

    Upstream network connectivity is reporting degradation in Delivery Receipts. Some delivery receipts may be delayed in processing, however, sending is not affected. We apologise for any inconvenience to the message reporting.

  2. resolved May 26, 2024, 07:16 AM UTC

    This incident has been resolved.