Firetext incident

Degraded performance

Minor Resolved View vendor source →

Firetext experienced a minor incident on August 21, 2024 affecting API and Application, lasting 2h 48m. The incident has been resolved; the full update timeline is below.

Started
Aug 21, 2024, 10:11 AM UTC
Resolved
Aug 21, 2024, 12:59 PM UTC
Duration
2h 48m
Detected by Pingoru
Aug 21, 2024, 10:11 AM UTC

Affected components

APIApplication

Update timeline

  1. investigating Aug 21, 2024, 10:11 AM UTC

    We are currently investigating degraded performance across the API and application.

  2. identified Aug 21, 2024, 10:48 AM UTC

    The issue has been identified and a fix is being implemented.

  3. monitoring Aug 21, 2024, 10:58 AM UTC

    Degraded performance resulting from connectivity issues has been fixed and we are monitoring the systems.

  4. resolved Aug 21, 2024, 12:59 PM UTC

    This incident has been resolved.