Firetext incident

Intermittent Connectivity

Minor Resolved View vendor source →

Firetext experienced a minor incident on December 9, 2024 affecting API and Application and 1 more component, lasting 1h 16m. The incident has been resolved; the full update timeline is below.

Started
Dec 09, 2024, 09:42 PM UTC
Resolved
Dec 09, 2024, 10:59 PM UTC
Duration
1h 16m
Detected by Pingoru
Dec 09, 2024, 09:42 PM UTC

Affected components

APIApplicationOutbound SMSInbound SMSURL ShortenerWebsite

Update timeline

  1. investigating Dec 09, 2024, 09:42 PM UTC

    We are currently investigating intermittent connectivity for some users with our upstream hosting providers.

  2. monitoring Dec 09, 2024, 10:13 PM UTC

    The connectivity has stabilised and we're continuing to monitor.

  3. resolved Dec 09, 2024, 10:59 PM UTC

    This incident has been resolved.