Firetext experienced a minor incident on January 13, 2025 affecting Outbound SMS, lasting 3h 26m. The incident has been resolved; the full update timeline is below.
Affected components
Outbound SMS
Update timeline
- investigating Jan 13, 2025, 12:31 PM UTC
We are currently observing some delays with O2UK and are investigating.
- investigating Jan 13, 2025, 01:50 PM UTC
O2UK are aware of the issue and are investigating.
- monitoring Jan 13, 2025, 02:13 PM UTC
O2UK have implemented a fix, and we are monitoring.
- resolved Jan 13, 2025, 03:57 PM UTC
Our monitoring shows connectivity towards O2UK is now stable, so this incident is now being marked as resolved.