Fini AI incident

Elevated Errors in Intercom Integration

Major Resolved View vendor source →

Fini AI experienced a major incident on August 21, 2025 affecting Chat Integrations with CRMs, lasting 9h 12m. The incident has been resolved; the full update timeline is below.

Started
Aug 21, 2025, 04:32 AM UTC
Resolved
Aug 21, 2025, 01:45 PM UTC
Duration
9h 12m
Detected by Pingoru
Aug 21, 2025, 04:32 AM UTC

Affected components

Chat Integrations with CRMs

Update timeline

  1. identified Aug 21, 2025, 04:32 AM UTC

    Elevated Errors in Intercom Integration

  2. resolved Oct 03, 2025, 11:16 PM UTC

    This incident has been resolved.