Syncs Delayed
Affected: Remote Server Integrations (Sync and Mount)
Files Outage History
Files is up right nowFiles had 7 outages in the last 2 years — averaging 0.3 incidents per month.
There were 7 Files outages since November 25, 2025. Each is summarised below — incident details, duration, and resolution information.
SFTP Login Failures for ed25519 key-based authentication only in all regions
Timeline · 2 updates
Uploads, create, update and delete operations failures
Timeline · 2 updates
Elevated Errors – USA Region
Timeline · 2 updates
Failures loading the Files.com Editor
Timeline · 2 updates
Sites with Custom Domains only: Failures Uploading and downloading to Remote Server Mounts
Timeline · 2 updates
Outbound Connections to Sharepoint and OneDrive: Elevated Error Rates
Timeline · 1 update
- resolved Nov 25, 2025, 03:40 PM UTC
We have resolved an issue which caused elevated error rates in outbound connections from Files.com to Sharepoint and OneDrive remote servers. The impact was limited to these two remote server integrations and did not impact any inbound connections to Files.com that don’t involve Onedrive or SharePoint remote servers. This incident occurred between the times of 1:23PM and 2:58PM UTC.