Files incident

Outbound Connections to Sharepoint and OneDrive: Elevated Error Rates

Notice Resolved View vendor source →

Files experienced a notice incident on November 25, 2025, lasting —. The incident has been resolved; the full update timeline is below.

Started
Nov 25, 2025, 03:40 PM UTC
Resolved
Nov 25, 2025, 01:23 PM UTC
Duration
—
Detected by Pingoru
Nov 25, 2025, 03:40 PM UTC

Update timeline

  1. resolved Nov 25, 2025, 03:40 PM UTC

    We have resolved an issue which caused elevated error rates in outbound connections from Files.com to Sharepoint and OneDrive remote servers. The impact was limited to these two remote server integrations and did not impact any inbound connections to Files.com that don’t involve Onedrive or SharePoint remote servers. This incident occurred between the times of 1:23PM and 2:58PM UTC.