Fieldroutes experienced a notice incident on June 12, 2025, lasting 2h 50m. The incident has been resolved; the full update timeline is below.
Update timeline
- investigating Jun 12, 2025, 06:46 PM UTC
We are currently experiencing an outage with our phone system provider. As a result, FieldRoutes Support is unable to make or receive calls at this time. Note: This does not impact the FieldRoutes software—it remains fully operational. For support, email [email protected]. We’ll share updates as soon as more information becomes available. Thank you.
- resolved Jun 12, 2025, 09:37 PM UTC
Our phone system provider has implemented a fix, and we’re currently able to take calls. We’re monitoring the system to ensure continued stability. Thank you for your patience.