Fieldroutes incident

Invoice formatting issue when printing

Notice Resolved View vendor source →

Fieldroutes experienced a notice incident on June 6, 2023, lasting 2d 21h. The incident has been resolved; the full update timeline is below.

Started
Jun 06, 2023, 08:33 PM UTC
Resolved
Jun 09, 2023, 06:02 PM UTC
Duration
2d 21h
Detected by Pingoru
Jun 06, 2023, 08:33 PM UTC

Update timeline

  1. investigating Jun 06, 2023, 08:33 PM UTC

    We are currently investigating this issue.

  2. identified Jun 07, 2023, 09:53 PM UTC

    The issue has been identified and a fix is being implemented.

  3. monitoring Jun 09, 2023, 05:31 PM UTC

    This morning we pushed a fix to a subset of databases and are currently monitoring it's effectiveness. We will provide an update as soon as this has been completed.

  4. resolved Jun 09, 2023, 06:02 PM UTC

    The invoice formatting issue has now been resolved.