Fieldroutes incident

Who Can Schedule Issue

Notice Resolved View vendor source →

Fieldroutes experienced a notice incident on January 7, 2025 affecting FieldRoutes Web, lasting 19h 5m. The incident has been resolved; the full update timeline is below.

Started
Jan 07, 2025, 08:02 PM UTC
Resolved
Jan 08, 2025, 03:08 PM UTC
Duration
19h 5m
Detected by Pingoru
Jan 07, 2025, 08:02 PM UTC

Affected components

FieldRoutes Web

Update timeline

  1. identified Jan 07, 2025, 08:02 PM UTC

    Customers are encountering an issue where the 'Who Can Schedule' setting disappears from routes, preventing them from scheduling. Our development team is actively working on a solution and plans to release a fix as soon as possible.

  2. resolved Jan 08, 2025, 03:08 PM UTC

    The "Who Can Schedule" issue on routes has been resolved and this feature is now working as intended.