Fieldroutes incident

FieldRoutes Mobile Time Out Error Message

Minor Resolved View vendor source →

Fieldroutes experienced a minor incident on April 11, 2025 affecting FieldRoutes Mobile, lasting 9h 7m. The incident has been resolved; the full update timeline is below.

Started
Apr 11, 2025, 05:29 PM UTC
Resolved
Apr 12, 2025, 02:36 AM UTC
Duration
9h 7m
Detected by Pingoru
Apr 11, 2025, 05:29 PM UTC

Affected components

FieldRoutes Mobile

Update timeline

  1. investigating Apr 11, 2025, 05:29 PM UTC

    There is an issue affecting a small number of our customers. A subset of users from these customers are experiencing Time Out issues when logging into the FieldRoutes Mobile app. Our support teams are investigating the issue.

  2. resolved Apr 12, 2025, 02:36 AM UTC

    The issue is now resolved and all users can login to the FieldRoutes Mobile app.