FieldGuide incident

Issue with Export and Bulk ...

Minor Resolved View vendor source →

FieldGuide experienced a minor incident on October 18, 2024 affecting Current status by service (Fieldguide US Application), lasting 54m. The incident has been resolved; the full update timeline is below.

Started
Oct 18, 2024, 01:58 PM UTC
Resolved
Oct 18, 2024, 02:52 PM UTC
Duration
54m
Detected by Pingoru
Oct 18, 2024, 01:58 PM UTC

Affected components

Current status by service (Fieldguide US Application)

Update timeline

  1. investigating Oct 18, 2024, 01:58 PM UTC

    Fieldguide is experiencing an increased error rate with exports and bulk downloads in our US site. Our team is working on triage and mitigation now.

  2. resolved Oct 18, 2024, 02:52 PM UTC

    The fix has been verified and our telemetry is showing normal operations of our export, bulk download, and report generation features.