FieldGuide incident

Elevated Error Rates

Minor Resolved View vendor source →

FieldGuide experienced a minor incident on October 21, 2024 affecting Current status by service (Fieldguide US Application), lasting 17m. The incident has been resolved; the full update timeline is below.

Started
Oct 21, 2024, 07:22 PM UTC
Resolved
Oct 21, 2024, 07:39 PM UTC
Duration
17m
Detected by Pingoru
Oct 21, 2024, 07:22 PM UTC

Affected components

Current status by service (Fieldguide US Application)

Update timeline

  1. investigating Oct 21, 2024, 07:22 PM UTC

    We are investigating reports of elevated error rates on our US site.

  2. resolved Oct 21, 2024, 07:39 PM UTC

    We have identified the root cause and are seeing normalized error rates on our US application. We are continuing to monitor the site.