FieldGuide experienced a minor incident on April 17, 2024 affecting Current status by service (Fieldguide US Application) and Current status by service (Fieldguide CA Application), lasting 11m. The incident has been resolved; the full update timeline is below.
Affected components
Current status by service (Fieldguide US Application)Current status by service (Fieldguide CA Application)
Update timeline
- investigating Apr 17, 2024, 03:19 PM UTC
A third party vendor for authentication (Okta/Auth0) is experiencing degraded performance, resulting in some users experiencing log in issues. We are working with the vendor to restore service.
- resolved Apr 17, 2024, 03:30 PM UTC
This vendor has completed a rollback and restored service. Authentication to Fieldguide is operating as expected. You may need to log back into the platform if you were logged out during the incident.