FieldEdge experienced a major incident on October 26, 2021 affecting Mobile, lasting 5h 8m. The incident has been resolved; the full update timeline is below.
Affected components
Update timeline
- investigating Oct 26, 2021, 11:36 AM UTC
We are investigating login issues affecting Android mobile devices. Our Development team is diligently working on a resolution and will provide more updates shortly.
- investigating Oct 26, 2021, 12:49 PM UTC
We are continuing to investigate login issues affecting Android mobile devices. Our Development team is diligently working on a resolution and will provide more updates shortly.
- investigating Oct 26, 2021, 01:51 PM UTC
We are continuing to investigate login issues affecting Android mobile devices. Our Development team is diligently working on a resolution and will provide more updates shortly.
- investigating Oct 26, 2021, 03:40 PM UTC
We are continuing to investigate login issues affecting Android mobile devices. Our Development team is diligently working on a resolution and will provide more updates shortly.
- resolved Oct 26, 2021, 04:45 PM UTC
Our Development Team has successfully executed a resolution, allowing mobile users to log on to Android devices. We will continue to monitor performance throughout the day.