FieldEdge experienced a minor incident on December 1, 2021 affecting Site East and Site West, lasting 2h 39m. The incident has been resolved; the full update timeline is below.
Affected components
Update timeline
- investigating Dec 01, 2021, 08:21 PM UTC
We are aware of an intermittent issue affecting a subset of databases on the web application. While this appears to be isolated to a small subset of users, our Development team is diligently working on a resolution.
- investigating Dec 01, 2021, 09:58 PM UTC
We are continuing to investigate intermittent issues affecting a subset of databases on the web application. Our Development team is diligently working on a resolution
- monitoring Dec 01, 2021, 10:22 PM UTC
Our Development Team has successfully executed a resolution, restoring functionality for web users. You may continue to experience intermittent issues over the next 30 minutes as all systems come back online.
- resolved Dec 01, 2021, 11:01 PM UTC
Our Development Team has successfully executed a resolution, restoring functionality for web users. You may continue to experience intermittent issues over the next 30 minutes as all systems come back online. We will be monitoring performance closely throughout the evening.