FieldEdge experienced a minor incident on October 24, 2022 affecting Site East and Site West, lasting 27m. The incident has been resolved; the full update timeline is below.
Affected components
Site EastSite West
Update timeline
- investigating Oct 24, 2022, 01:25 PM UTC
We are aware of slowness affecting database performance for some users on FieldEdge web applications. Some users have also been unable to log into FieldEdge on desktop. Our Development Team is working diligently on a resolution.
- resolved Oct 24, 2022, 01:52 PM UTC
Our Development Team has successfully executed a resolution, restoring functionality for web users. We will be monitoring performance closely throughout the day.