FieldEdge incident
Display Issues and slowness on FieldEdge Site
FieldEdge experienced a major incident on March 29, 2023 affecting Site East and Site West, lasting 1h 14m. The incident has been resolved; the full update timeline is below.
Affected components
Update timeline
- investigating Mar 29, 2023, 09:29 PM UTC
We are aware of slowness and display issues affecting database performance for some users on FieldEdge web applications. Our Development Team is working diligently on a resolution.
- investigating Mar 29, 2023, 10:07 PM UTC
We are continuing to investigate intermittent issues affecting a subset of databases on the web application. Our Development Team is diligently working on a resolution
- resolved Mar 29, 2023, 10:43 PM UTC
Our Development Team has successfully executed a resolution, restoring functionality for web users. If you are still experiencing issues, please refresh your browser, if refreshing does not work try ctrl + F5. We will be monitoring performance closely throughout the day.