FieldEdge incident

Issue with login

Minor Resolved View vendor source →

FieldEdge experienced a minor incident on July 12, 2023 affecting Site West, lasting 38m. The incident has been resolved; the full update timeline is below.

Started
Jul 12, 2023, 09:19 PM UTC
Resolved
Jul 12, 2023, 09:57 PM UTC
Duration
38m
Detected by Pingoru
Jul 12, 2023, 09:19 PM UTC

Affected components

Site West

Update timeline

  1. monitoring Jul 12, 2023, 09:19 PM UTC

    We are aware of an intermittent issue affecting being able to log in from the web in certain regions. An issue with an upstream provider is impacting our platform and is being monitored by our development team.

  2. resolved Jul 12, 2023, 09:57 PM UTC

    An incident with an upstream provide Imperva for Web application firewall impacted our platform for subset of our members in some region , causing higher than expected latency or intermittent connectivity issue. Imperva has resolved their issue with no impact to our members at this point.