FieldEdge experienced a major incident on August 16, 2023 affecting Site East and Site West, lasting 35m. The incident has been resolved; the full update timeline is below.
Affected components
Site EastSite West
Update timeline
- investigating Aug 16, 2023, 02:23 PM UTC
We are aware of the TCP error users receive when attempting to log in to our website application. Our Development team is diligently working on a resolution.
- resolved Aug 16, 2023, 02:58 PM UTC
Our Development Team has successfully executed a resolution restoring functionality for web users. We will be monitoring performance closely throughout the day.