FieldEdge incident

Intermittent Connectivity Issue

Notice Resolved View vendor source →

FieldEdge experienced a notice incident on November 30, 2023 affecting Site East and Mobile and 1 more component, lasting 5h 3m. The incident has been resolved; the full update timeline is below.

Started
Nov 30, 2023, 05:01 PM UTC
Resolved
Nov 30, 2023, 10:04 PM UTC
Duration
5h 3m
Detected by Pingoru
Nov 30, 2023, 05:01 PM UTC

Affected components

Site EastMobileSite West

Update timeline

  1. monitoring Nov 30, 2023, 05:01 PM UTC

    Between 10:27 am and 10:38 am Central US Time, we observed intermittent connectivity issues to our FieldEdge site and mobile services. The issue was caused by an upstream network provider and has since been resolved. We are now seeing normal traffic patterns and will continue to monitor for any abnormalities.

  2. resolved Nov 30, 2023, 10:04 PM UTC

    Traffic patterns have remained normal, and our provider has confirmed the issue is resolved on their side. We are closing this incident.