FieldEdge incident

Dispatch Board unavailable time display issue

Minor Resolved View vendor source →

FieldEdge experienced a minor incident on June 5, 2024 affecting Site East and Site West, lasting 5h 16m. The incident has been resolved; the full update timeline is below.

Started
Jun 05, 2024, 03:48 PM UTC
Resolved
Jun 05, 2024, 09:05 PM UTC
Duration
5h 16m
Detected by Pingoru
Jun 05, 2024, 03:48 PM UTC

Affected components

Site EastSite West

Update timeline

  1. investigating Jun 05, 2024, 03:48 PM UTC

    FieldEdge is aware of the issue affecting the unavailable time being reflected correctly on the Dispatch Board. Our team is currently working on identifying the issue and rendering a solution.

  2. resolved Jun 05, 2024, 09:05 PM UTC

    Our Development Team has successfully executed a resolution, restoring functionality for displaying unavailable time on our dispatch boards. We will be monitoring performance closely throughout the day.