FeedBlitz Outage History
FeedBlitz degraded View live status →Pingoru has recorded 38 incidents for FeedBlitz: 5 in the last 12 months and 1 in the last 90 days.
Show as a table
| Month | Incidents | Hours with an open incident |
|---|---|---|
| April 2026 | 0 | 0 of 720 (0%) |
| May 2026 | 0 | 0 of 744 (0%) |
| June 2026 | 0 | 0 of 720 (0%) |
| July 2026 | 0 | 0 of 744 (0%) |
| August 2026 | 0 | 0 of 744 (0%) |
| September 2026 | 1 | 0 of 720 (0%) |
| October 2026 | 0 | 0 of 515 (0%) |
Incidents, newest first
Notice September 10, 2026 Test incident for training purposes - please ignore, we will reset this shortly. 8m Management Portal
Started Sep 10, 2026, 03:07 PM UTC· resolved Sep 10, 2026, 03:15 PM UTC
- investigating Sep 10, 2026, 03:07 PM UTC
We are currently investigating this issue.
- identified Sep 10, 2026, 03:08 PM UTC
The issue has been identified and a fix is being implemented.
- monitoring Sep 10, 2026, 03:09 PM UTC
A fix has been implemented and we are monitoring the results.
- resolved Sep 10, 2026, 03:15 PM UTC
This incident has been resolved.
Critical March 11, 2026 Currently unable to send emails and track engagement 9h 30m Email Marketing
Started Mar 11, 2026, 06:57 PM UTC· resolved Mar 12, 2026, 04:28 AM UTC
- investigating Mar 11, 2026, 06:57 PM UTC
We are currently investigating this issue.
- resolved Mar 12, 2026, 04:28 AM UTC
Mailings are being sent and engagement being recorded. Historical data and other issues related to this incident will be tracked separately.
Minor March 7, 2026 Engagement data missing from UI and reports 3d 5h Management Portal
Started Mar 07, 2026, 09:30 PM UTC· resolved Mar 11, 2026, 02:33 AM UTC
- identified Mar 07, 2026, 09:30 PM UTC
Historic engagement data is currently no available in the reporting UI. The resolution is in progress and we expect to have it wrapped up on Sunday
- monitoring Mar 09, 2026, 02:17 AM UTC
We're making steady progress here and are 82% complete, but that does shift the ETA for completion to Monday
- resolved Mar 11, 2026, 02:33 AM UTC
This incident has been resolved.
Major March 6, 2026 Click through failures and console 23h 51m Email Marketing, Management Portal
Started Mar 06, 2026, 09:37 PM UTC· resolved Mar 07, 2026, 09:29 PM UTC
- monitoring Mar 06, 2026, 09:37 PM UTC
Starting around 4pm today, a core server and its backup experienced an overload, causing some services to be unavailable. we have identified the problem and are restoring capabilities
- identified Mar 06, 2026, 10:22 PM UTC
Unfortunately recovery seems further away than expected based on earlier estimates. Our teams continue to work the issue
- identified Mar 06, 2026, 10:22 PM UTC
We are continuing to work on a fix for this issue.
- monitoring Mar 07, 2026, 01:40 AM UTC
the app is now up and running. Engagement reports are however incomplete; these will be addressed over the coming days.
- resolved Mar 07, 2026, 09:29 PM UTC
The disruption to mailings and the console were resolved overnight. A new incident will be opened as teams wrap up work on historic data
Critical December 25, 2025 System-wide outage 1h 33m Email Marketing, RSS feeds, Management Portal, Forms and Landing Pages
Started Dec 25, 2025, 01:20 PM UTC· resolved Dec 25, 2025, 02:54 PM UTC
- investigating Dec 25, 2025, 01:20 PM UTC
At approximately 4:30am this morning two core elements of FeedBlitz failed. We are currently working on restoring the service
- identified Dec 25, 2025, 01:25 PM UTC
FeedBlitz is now working albeit slowly. We're now working on restoring full performance and identifying any missed mailings
- monitoring Dec 25, 2025, 02:00 PM UTC
Services are now restored to full capacity. We are now working on sendng out any mailings that were missed during the outage
- resolved Dec 25, 2025, 02:54 PM UTC
FeedBlitz is now running as expected. We apologize for the inconvenience this Christmas morning! If a mailing did not go out as expected, or did not reach the expected audience, you may log in, go to the relevant list's dashboard, and use the edit & resend / clone functions to (re)send the email to anyone who did not receive it at first. The root cause of the incident was an initial failure of a system, which correctly failed over to its backup. However, that backup also failed approximately an hour later. We are reviewing why that happened, and how to make the service more resilient to multiple devops issues in teh future.
Notice October 20, 2025 Ad serving and reporting affected by today's AWS outage 5h 34m
Started Oct 20, 2025, 03:10 PM UTC· resolved Oct 20, 2025, 08:44 PM UTC
- monitoring Oct 20, 2025, 03:10 PM UTC
Due to today's AWS outage, ads may not be served correctly and reporting is not up to date. Our provider is working the issue, and we will update this incident when we can.
- monitoring Oct 20, 2025, 04:28 PM UTC
Our ad service has established an incident for this issue, which can be found at https://status.liveintent.com/incidents/jxgrnfkccwxl
- monitoring Oct 20, 2025, 07:21 PM UTC
Ads are now being served into RSS feeds and new mailings; it is unclear as to whether ads served that previously resulted in broken images for emails generated while AWS was unhappy will be served correctly if refreshed now, however. Some reporting has appeared, but it seems to be very much delayed today as the relevant AWS services recover.
- resolved Oct 20, 2025, 08:44 PM UTC
Ad serving is fully up to speed.
Notice September 19, 2025 www.feedblitz.com is down - use app.feedblitz.com to access your FeedBlitz services 1h 39m Management Portal
Started Sep 19, 2025, 01:51 PM UTC· resolved Sep 19, 2025, 03:31 PM UTC
- identified Sep 19, 2025, 01:51 PM UTC
Our hosts are working on restoring the site. It being down doesn't affect mailings or RSS feed serving or tracking, the FeedBlitz service is 100% up.
- monitoring Sep 19, 2025, 02:26 PM UTC
The www site is up and running, however the change may take up to 24 hours to roll out to you.
- resolved Sep 19, 2025, 03:31 PM UTC
This incident has been resolved.
Major September 11, 2025 Some links in emails are not functional, some mailings will be slower going out than usual 7h 36m Email Marketing
Started Sep 11, 2025, 02:51 PM UTC· resolved Sep 11, 2025, 10:28 PM UTC
- investigating Sep 11, 2025, 02:51 PM UTC
We are currently investigating this issue.
- identified Sep 11, 2025, 03:16 PM UTC
Affected links will now go to the site's home page. Mailings are resuming
- identified Sep 11, 2025, 06:14 PM UTC
Backed up mailings have been generated and our servers our getting the backlog out as fast as they can. We apologize for the late deliveries and thank you for your patience while we continue to work to get the system up to speed
- resolved Sep 11, 2025, 10:28 PM UTC
The overnight issue of broken links was mitigated mid morning US eastern time for those RSS to Email clients affected. While that mitigation was being worked, we held back mailings to ensure that future deliveries would work correctly. When they were released to run full throttle, two consequential issues emerged that caused the FeedBlitz app to continue to deliver less than satisfactory performance: - The very large jump in short term workload strained the infrastructure, causing app performance issues - A significant number of the emails bounced out as a result. While both issues have been managed and the service is now running as expected, we do acknowledge that this was not the level of performance our clients expect from us. FeedBlitz will ensure that recipients who are flagged as bounced because of these issues will not be dropped from your lists. Meanwhile, any client can send a follow-up (via edit and resend) to subscribers who were sent but did not open your original email - please contact tech support if you need guidance on how to do this.
Minor August 14, 2025 Some valid links and click throughs would be incorrectly denied with "Link not allowed" messages –
Started Aug 14, 2025, 06:52 PM UTC· resolved Aug 14, 2025, 06:52 PM UTC
- resolved Aug 14, 2025, 06:52 PM UTC
The error has been corrected and we apologize for the inconvenience.
Minor June 11, 2025 Scheduled mailings are delayed 9h 59m Email Marketing
Started Jun 11, 2025, 11:54 PM UTC· resolved Jun 12, 2025, 09:54 AM UTC
- investigating Jun 11, 2025, 11:54 PM UTC
We are currently investigating this issue.
- monitoring Jun 12, 2025, 12:26 AM UTC
The issue has been identified and a correction put in place. Scheduled broadcast mailings are now catching up; we apologize for the inconvenience. RSS powered mailing were unaffected by this issue.
- resolved Jun 12, 2025, 09:54 AM UTC
This incident has been resolved.
Notice February 5, 2025 Service disruption 6d 16h Email Marketing, Management Portal
Started Feb 05, 2025, 09:58 PM UTC· resolved Feb 12, 2025, 02:45 PM UTC
- identified Feb 05, 2025, 09:58 PM UTC
For some time this afternoon a technical issue as affected the availability of the app, engagement metrics, and scheduled mailings. The team is aware of the issue and is working to restore services as quickly as they can.
- monitoring Feb 05, 2025, 11:15 PM UTC
A fix has been implemented and we are monitoring the results.
- monitoring Feb 06, 2025, 01:27 PM UTC
FeedBlitz is still recovering from yesterday's tech issue, and is functioning in a degraded capacity. We apologize for the inconvenience while our teams continue to work to restore full functionality.
- monitoring Feb 06, 2025, 11:05 PM UTC
The system is now fully functional apart from per-user engagement data. We will keep this incident open until all elements of FeedBlitz are at 100%
- resolved Feb 12, 2025, 02:45 PM UTC
The issue with FeedBlitz systems caused by a storage malfunction last week has been resolved. Unfortunately, recovery of engagement data from the afternoon of Feb 6 and most of Feb 7 has only been partial as some raw data was lost during outage. We regret and apologize for any inconvenience this may cause. Going forward we are changing our logging policies to allow for more robust data recovery, and performing an in-depth technical review to avoid the risk of this kind of incident recurring.