Affected components
Update timeline
- monitoring Mar 06, 2026, 09:37 PM UTC
Starting around 4pm today, a core server and its backup experienced an overload, causing some services to be unavailable. we have identified the problem and are restoring capabilities
- identified Mar 06, 2026, 10:22 PM UTC
Unfortunately recovery seems further away than expected based on earlier estimates. Our teams continue to work the issue
- identified Mar 06, 2026, 10:22 PM UTC
We are continuing to work on a fix for this issue.
- monitoring Mar 07, 2026, 01:40 AM UTC
the app is now up and running. Engagement reports are however incomplete; these will be addressed over the coming days.
- resolved Mar 07, 2026, 09:29 PM UTC
The disruption to mailings and the console were resolved overnight. A new incident will be opened as teams wrap up work on historic data
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