FeedBlitz experienced a critical incident on December 25, 2025 affecting Email Marketing and RSS feeds and 1 more component, lasting 1h 33m. The incident has been resolved; the full update timeline is below.
Affected components
Update timeline
- investigating Dec 25, 2025, 01:20 PM UTC
At approximately 4:30am this morning two core elements of FeedBlitz failed. We are currently working on restoring the service
- identified Dec 25, 2025, 01:25 PM UTC
FeedBlitz is now working albeit slowly. We're now working on restoring full performance and identifying any missed mailings
- monitoring Dec 25, 2025, 02:00 PM UTC
Services are now restored to full capacity. We are now working on sendng out any mailings that were missed during the outage
- resolved Dec 25, 2025, 02:54 PM UTC
FeedBlitz is now running as expected. We apologize for the inconvenience this Christmas morning! If a mailing did not go out as expected, or did not reach the expected audience, you may log in, go to the relevant list's dashboard, and use the edit & resend / clone functions to (re)send the email to anyone who did not receive it at first. The root cause of the incident was an initial failure of a system, which correctly failed over to its backup. However, that backup also failed approximately an hour later. We are reviewing why that happened, and how to make the service more resilient to multiple devops issues in teh future.