Featurebase experienced a major incident on June 18, 2026 affecting Important services (Feedback portals & widgets) and Important services (Live chat & support module) and 1 more component, lasting 2h 17m. The incident has been resolved; the full update timeline is below.
Affected components
Update timeline
- investigating Jun 18, 2026, 04:08 PM UTC
We're aware of an issue preventing some users from signing in with GitHub. Affected users are returned to the login screen without completing sign-in. Workaround: Please sign in with Google or email/password instead — these are working normally. If you usually use GitHub, your account is unaffected and accessible through these other methods. We're actively working on a fix and will update this page as soon as GitHub sign-in is restored.
- resolved Jun 18, 2026, 06:25 PM UTC
GitHub login should be functional now.