FastSpring incident

API Errors

Minor Resolved View vendor source →

FastSpring experienced a minor incident on February 15, 2022 affecting FastSpring System, lasting 22h 40m. The incident has been resolved; the full update timeline is below.

Started
Feb 15, 2022, 11:00 PM UTC
Resolved
Feb 16, 2022, 09:40 PM UTC
Duration
22h 40m
Detected by Pingoru
Feb 15, 2022, 11:00 PM UTC

Affected components

FastSpring System

Update timeline

  1. investigating Feb 16, 2022, 04:02 PM UTC

    We are seeing some intermittent errors on our platform that may cause some API calls to periodically fail.

  2. identified Feb 16, 2022, 07:45 PM UTC

    We have identified the source of the errors. We are testing a solution at this time.

  3. monitoring Feb 16, 2022, 10:02 PM UTC

    We have deployed a solution. We will monitor the outcomes.

  4. resolved Feb 16, 2022, 10:17 PM UTC

    This incident has been resolved. We will continue to monitor.