FastSpring incident

Login and Latency Issues

Minor Resolved View vendor source →

FastSpring experienced a minor incident on September 18, 2023 affecting FastSpring System, lasting 1d 4h. The incident has been resolved; the full update timeline is below.

Started
Sep 18, 2023, 07:04 PM UTC
Resolved
Sep 19, 2023, 11:47 PM UTC
Duration
1d 4h
Detected by Pingoru
Sep 18, 2023, 07:04 PM UTC

Affected components

FastSpring System

Update timeline

  1. investigating Sep 18, 2023, 07:04 PM UTC

    We are currently experiencing API latency due to an issue with AWS. Log in, app speed, and API access may be impacted.

  2. resolved Sep 19, 2023, 12:05 AM UTC

    This incident has been resolved.