FastSpring experienced a minor incident on October 4, 2023 affecting FastSpring System, lasting 1h 55m. The incident has been resolved; the full update timeline is below.
Affected components
FastSpring System
Update timeline
- investigating Oct 04, 2023, 02:48 PM UTC
We are currently investigating issues related to login problems to https://app.fastspring.com/
- identified Oct 04, 2023, 03:04 PM UTC
Problems have dissipated, but we are still determining the impact and affected components.
- resolved Oct 04, 2023, 04:43 PM UTC
This incident has been resolved. Effects include API timeouts, increased latency on stores, and an elevated error rate on stores. Some orders may have been delayed or affected